*,*::before,*::after{margin:0;padding:0;box-sizing:border-box}
:root{
  --primary:#e0533d;--primary-d:#c8432f;--ink:#0f172a;--ink-2:#475569;--ink-3:#94a3b8;
  --bg:#f1f5f9;--card:#ffffff;--line:#e6ebf2;--soft:#f8fafc;
  --ok:#10b981;--warn:#f59e0b;--info:#3b82f6;--danger:#ef4444;
  --grad:linear-gradient(120deg,#f97316 0%,#e0533d 55%,#db2777 100%);
  --shadow:0 1px 3px rgba(15,23,42,.06),0 8px 24px -16px rgba(15,23,42,.2);
}
body{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",Roboto,sans-serif;
  color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.6}
a{text-decoration:none;color:inherit}
[v-cloak]{display:none}

/* ===== 登录 ===== */
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;
  background:radial-gradient(900px 480px at 50% -10%,rgba(224,83,61,.14),transparent 60%),var(--bg)}
.login-card{width:380px;max-width:92vw;background:var(--card);border:1px solid var(--line);border-radius:18px;
  padding:36px 32px;box-shadow:var(--shadow)}
.login-logo{display:flex;align-items:center;gap:10px;font-size:20px;font-weight:800;margin-bottom:6px}
.login-logo .mk{width:36px;height:36px;border-radius:10px;background:var(--grad);display:flex;align-items:center;justify-content:center;font-size:18px}
.login-sub{color:var(--ink-3);font-size:13px;margin-bottom:26px}
.field{margin-bottom:16px}
.field label{display:block;font-size:13px;color:var(--ink-2);margin-bottom:7px;font-weight:600}
.field input{width:100%;height:44px;padding:0 14px;border:1px solid var(--line);border-radius:10px;font-size:14px;background:var(--soft);transition:.15s}
.field input:focus{outline:none;border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px rgba(224,83,61,.12)}
.btn{height:44px;border:none;border-radius:10px;font-size:15px;font-weight:700;cursor:pointer;transition:.15s;display:inline-flex;align-items:center;justify-content:center;gap:6px}
.btn-primary{width:100%;background:var(--grad);color:#fff;box-shadow:0 6px 16px -8px rgba(224,83,61,.6)}
.btn-primary:hover{filter:brightness(1.04)}
.btn-primary:active{transform:translateY(1px)}
.login-err{background:#fef2f2;color:#b91c1c;border:1px solid #fecaca;border-radius:9px;padding:9px 12px;font-size:13px;margin-bottom:16px}

/* ===== 布局 ===== */
.layout{display:flex;min-height:100vh}
.side{width:220px;background:#fff;border-right:1px solid var(--line);position:fixed;top:0;bottom:0;left:0;display:flex;flex-direction:column;z-index:20}
.side-logo{display:flex;align-items:center;gap:9px;font-size:16px;font-weight:800;padding:20px 20px;border-bottom:1px solid var(--line)}
.side-logo .mk{width:30px;height:30px;border-radius:8px;background:var(--grad);display:flex;align-items:center;justify-content:center;font-size:15px}
.side-logo .tag{font-size:10px;font-weight:700;color:var(--ink-3);border:1px solid var(--line);border-radius:5px;padding:1px 6px}
.menu{flex:1;padding:14px 12px}
.menu a{display:flex;align-items:center;gap:10px;padding:11px 14px;border-radius:10px;color:var(--ink-2);font-weight:600;margin-bottom:4px;cursor:pointer}
.menu a:hover{background:var(--soft);color:var(--ink)}
.menu a.active{background:linear-gradient(120deg,rgba(249,115,22,.12),rgba(219,39,119,.10));color:var(--primary)}
.side-foot{padding:14px 16px;border-top:1px solid var(--line);font-size:12.5px;color:var(--ink-3)}
.side-foot .u{color:var(--ink);font-weight:700;margin-bottom:8px;display:flex;align-items:center;gap:7px}
.side-foot a{color:var(--ink-3);cursor:pointer}
.side-foot a:hover{color:var(--primary)}

.main{flex:1;margin-left:220px;display:flex;flex-direction:column;min-width:0}
.topbar{height:60px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 26px;position:sticky;top:0;z-index:10}
.topbar h2{font-size:17px;font-weight:750}
.topbar .acts{display:flex;gap:10px}
.content{padding:24px 26px;flex:1}

/* ===== 统计卡 ===== */
.stats{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;margin-bottom:22px}
.stat{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px 18px;box-shadow:var(--shadow)}
.stat .n{font-size:26px;font-weight:850;line-height:1.1}
.stat .l{font-size:12.5px;color:var(--ink-3);margin-top:5px;font-weight:600}
.stat.t-total .n{color:var(--ink)}
.stat.t-pending .n{color:var(--warn)}
.stat.t-processing .n{color:var(--info)}
.stat.t-resolved .n{color:var(--ok)}
.stat.t-closed .n{color:var(--ink-3)}
.stat.t-today .n{color:var(--primary)}

/* ===== 工具条 ===== */
.toolbar{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 16px;margin-bottom:16px;
  display:flex;flex-wrap:wrap;gap:10px;align-items:center;box-shadow:var(--shadow)}
.toolbar input,.toolbar select{height:38px;padding:0 12px;border:1px solid var(--line);border-radius:9px;font-size:13.5px;background:var(--soft)}
.toolbar input:focus,.toolbar select:focus{outline:none;border-color:var(--primary);background:#fff}
.toolbar .grow{flex:1;min-width:180px}
.btn-sm{height:38px;padding:0 16px;font-size:13.5px;border-radius:9px}
.btn-ghost{background:#fff;border:1px solid var(--line);color:var(--ink-2);cursor:pointer;height:38px;padding:0 14px;border-radius:9px;font-weight:600;font-size:13.5px}
.btn-ghost:hover{border-color:var(--primary);color:var(--primary)}
.btn-solid{background:var(--grad);color:#fff;border:none;cursor:pointer;font-weight:700}
.btn-solid:hover{filter:brightness(1.04)}

/* ===== 表格 ===== */
.table-wrapper{background:#fff;border:1px solid var(--line);border-radius:14px;overflow-x:auto;overflow-y:hidden;box-shadow:var(--shadow)}
table{width:100%;border-collapse:collapse;font-size:13.5px;min-width:900px}
thead th{text-align:left;padding:13px 14px;background:var(--soft);color:var(--ink-2);font-weight:700;border-bottom:1px solid var(--line);white-space:nowrap}
tbody td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:middle}
tbody tr:last-child td{border-bottom:none}
tbody tr:hover{background:#fcfdff}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px;color:var(--ink-2)}
.ell{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.muted{color:var(--ink-3)}

.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700}
.badge .d{width:6px;height:6px;border-radius:50%}
.b-pending{background:#fffbeb;color:#b45309}.b-pending .d{background:var(--warn)}
.b-processing{background:#eff6ff;color:#1d4ed8}.b-processing .d{background:var(--info)}
.b-resolved{background:#ecfdf5;color:#047857}.b-resolved .d{background:var(--ok)}
.b-closed{background:#f1f5f9;color:#64748b}.b-closed .d{background:var(--ink-3)}
.pri-high{color:var(--danger);font-weight:700}
.pri-normal{color:var(--ink-2)}
.pri-low{color:var(--ink-3)}

.row-acts{display:flex;gap:8px;white-space:nowrap}
.lk{color:var(--primary);cursor:pointer;font-weight:600}
.lk:hover{text-decoration:underline}
.lk.danger{color:var(--danger)}

/* ===== 分页 ===== */
.pager{display:flex;align-items:center;justify-content:space-between;margin-top:16px;color:var(--ink-3);font-size:13px}
.pager .pg{display:flex;gap:6px}
.pager button{height:32px;min-width:32px;padding:0 10px;border:1px solid var(--line);background:#fff;border-radius:8px;cursor:pointer;color:var(--ink-2);font-weight:600}
.pager button:hover:not(:disabled){border-color:var(--primary);color:var(--primary)}
.pager button:disabled{opacity:.45;cursor:not-allowed}
.pager button.cur{background:var(--grad);color:#fff;border-color:transparent}

/* ===== 弹窗 ===== */
.mask{position:fixed;inset:0;background:rgba(15,23,42,.45);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:100;overflow:auto}
.modal{background:#fff;border-radius:16px;width:680px;max-width:96vw;box-shadow:0 24px 60px -20px rgba(15,23,42,.4);animation:pop .18s ease}
@keyframes pop{from{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}
.modal-h{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--line)}
.modal-h h3{font-size:16.5px;font-weight:750}
.modal-h .x{cursor:pointer;color:var(--ink-3);font-size:22px;line-height:1;width:30px;height:30px;display:flex;align-items:center;justify-content:center;border-radius:8px}
.modal-h .x:hover{background:var(--soft);color:var(--ink)}
.modal-b{padding:20px 22px;max-height:66vh;overflow:auto}
.modal-f{padding:14px 22px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:10px}

.kv{display:grid;grid-template-columns:96px 1fr;gap:10px 14px;font-size:13.5px;margin-bottom:18px}
.kv .k{color:var(--ink-3);font-weight:600}
.kv .v{color:var(--ink);word-break:break-all}
.sect-t{font-size:13px;font-weight:700;color:var(--ink-2);margin:18px 0 10px;padding-bottom:7px;border-bottom:1px solid var(--line)}
.content-box{background:var(--soft);border:1px solid var(--line);border-radius:10px;padding:12px 14px;white-space:pre-wrap;word-break:break-word;font-size:13.5px;color:var(--ink)}
.imgs{display:flex;flex-wrap:wrap;gap:10px;margin-top:8px}
.imgs img{width:84px;height:84px;object-fit:cover;border-radius:8px;border:1px solid var(--line);cursor:pointer}

.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.form-grid .full{grid-column:1/-1}
.fm label{display:block;font-size:12.5px;color:var(--ink-2);margin-bottom:6px;font-weight:600}
.fm input,.fm select,.fm textarea{width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:9px;font-size:13.5px;background:var(--soft);font-family:inherit}
.fm input:focus,.fm select:focus,.fm textarea:focus{outline:none;border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px rgba(224,83,61,.1)}
.fm textarea{min-height:88px;resize:vertical}

.logs{font-size:12.5px}
.logs .log{display:flex;gap:10px;padding:8px 0;border-bottom:1px dashed var(--line)}
.logs .log:last-child{border-bottom:none}
.logs .log .t{color:var(--ink-3);white-space:nowrap}
.logs .log .a{color:var(--ink)}
.logs .log .o{color:var(--primary);font-weight:600}

.empty{text-align:center;padding:60px 20px;color:var(--ink-3)}
.empty .ic{font-size:40px;margin-bottom:10px}

.toast{position:fixed;top:18px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:11px 20px;border-radius:10px;font-size:14px;z-index:200;box-shadow:0 10px 30px -10px rgba(0,0,0,.5)}
.toast.ok{background:#0f766e}.toast.err{background:#b91c1c}

@media (max-width:900px){
  .stats{grid-template-columns:repeat(3,1fr)}
  .side{transform:translateX(-100%)}
  .main{margin-left:0}
}